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CRAMAT (Citizens' Reporting and Mapping Tool)


Smartphone based app for citizens to capture and report issues like garbage, potholes, non functional streetlights, encroachments etc with Pictures & Maps right from their mobile in one click.


CRAMAT is in use by a number of Municipal Corporations in India as their official grievance reporting app. It is listed on Mobile Seva Appstore - The mobile applications portal of the Ministry of Communications and Information Technology, Govt of India. Link

Download CRAMAT from Google Playstore



Product Info:

  • Powerful tool to capture and report issues with pictures and maps
  • Tamper proof capture of picture, location and time in a single click
  • Extremely simple to use
  • Helps team work and collaboration - Teams of any size and spread out around any locations can work collaboratively in collecting issues and related data
  • Works from any android phone, tab etc
  • Works smoothly on all versions of Android OS
  • Available any time 24X7
  • Available any where
  • Location accuracy level indicator on data capture screen to ensure highly accurate location capture.
  • Powerful API to use it with any existing application
  • Easy installation via Google Play Store
  • Easy updates via Google Play Store
  • Email/SMS alerts for issues reported
  • Instant routing of issues to concerned officials via sms/email
  • Built on top of open platforms on the client as well as server side
  • Handles poor internet connectivity in the field automatically with built in data synchronization facility
  • Powerful compression and automatic size reduction algo to ensure faster uploads of data
  • Clean UI for a cool UX
  • 100% Native android code with fast and smooth flow unlike hybrid apps that can be slow and clunky
  • Simple work flow ensures great user experience
  • Extremely light weight - only 200 KB including graphics
  • Presentation:

    Live Report of Department Wise Complaints and Resolution Status
    (Ludhiana & Mohali Combined)

    Friday 28th of August 2015 08:12:40 PM

    CategoryStatus
      Pending  Assigned  Resolved  Total
    Street Lights  0    27    660    687  
    Water Supply Or Sewage  0    47    496    543  
    Roads  2    88    415    505  
    Sanitation / Garbage  0    65    288    353  
    Tehbazari  0    14    80    94  
    Encroachments  0    75    94    169  
    Horticulture  0    4    73    77  
    Unauthorized Construction  0    51    20    71  
    City Bus Service  0    2    12    14  
    Illegal Advertisements / Boards / Hoardings  0    19    19    38  
    Suggest A Tree Spot  0    0    25    25  
    Others  0    5    67    72  
    Test Complaint  0    1    8    9  
    Save Sidhwan  0    0    6    6  
    Total  2    403    2339    2744